In this episode, we discuss “Leveraging Organizational Change“ with Robert W. (or “Jake”) Jacobs. This episode will further examine how change is beneficial to organizational performance, stakeholder ownership and participation, and the major influences on realizing effective and efficient change.
Jake is a thought leader in the space of successful organizational change. In this episode, we are delighted to have Jake with us as Jake shares tactical and practical insight into making any organizational change endeavor easier, faster, and more effective. Jake will share with us how to design your own customized change process, “real energy for change”, “striking the right balance between explicit direction and creative collaboration”, and making change work as part of people’s regular routines, and more.
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Jake Jacobs – Jake is the CEO and founder of Jake Jacobs Consulting, a global consulting firm specializing in helping organizations create fast and lasting results.
Mr. Jacobs is the best-selling author of three books, including the book we are discussing today titled “Leverage Change: 8 Ways To Achieve Faster, Easier, Better Results”.
Jake’s other books include “REAL TIME STRATEGIC CHANGE: HOW TO INVOLVE AN ENTIRE ORGANIZATION IN FAST AND FAR-REACHING CHANGE” “COLLABORATING FOR CHANGE: REAL-TIME STRATEGIC CHANGE” with co-author (Frank McKeown), and “YOU DON’T HAVE TO DO IT ALONE: HOW TO INVOLVE OTHERS TO GET THINGS DONE” (with co-authors Richard H. Axelrod, Emily M. Axelrod, Julie Beedon,) And is a contributing author to “THE CHANGE HANDBOOK: THE DEFINITIVE RESOURCE ON TODAY’S BEST METHODS FOR ENGAGING WHOLE SYSTEMS” (edited by Steve Cady, Peggy Holman, and Tom Devane)
Phone number: 310-924-7667
email address: [email protected]
Conscious Change Leadership Dean and Linda Anderson https://www.researchgate.net/publication/264321082_Conscious_change_leadership_Achieving_breakthrough_results
05:15 What inspired you to write your book?
07:45 You are an organizational change expert, thought leader, author, and practitioner…but is change always good? In fact, can’t change be extremely risky?
10:25 Can you provide some practical insight on removing barriers, or siloes, between various organizational stakeholder groups?
In your book, you discuss 8 Ways, or influences, in which to Achieve Faster, Easier, Better Results. Transparency and effective planning can help counter change fatigue, which is a real and critical influence, but what can you share with our listeners about Change Fatigue?
14:45 How do you deal with the “What’s in it for me?” Not selling change but how do you show a positive change in the future for all involved after change implementation?
22:36 On your website, you state that “People struggle with change. They complain it’s hard, takes too long, and is too costly”. Isn’t there always something to learn from stakeholders highly resistant to change? How exactly can you, (as you discuss in Chapter 6 of your book), Develop a Future People Want to Call Their Own” if there is a high initial resistance to change?
26:15 In your book you discuss, “Design it yourself: how to tailor your approach to your organization’s needs and culture”. Can you share more on this point? Organizational contexts vary to be sure, but organizations have flexibility as long as they are applying your 8 principles?
In your work you share how “shortening the time between planning your change and implementing it” is a positive influence in success, 1) why is that and 2) from a high level, how do you do that?
28:20 On your website “Lack of culture integration is the #1 contributor to M&A failures – a claim supported by solid research.” Tell our listeners more.
30:55 You’ve shared some insightful ideas from your book. In summary, please state the eight levers that you discuss in your book.
30:25 In your book, Chapter 5 is titled “Start with Impact, Follow the Energy”. Jake, please share more.
35:35 If you had to distill down your experience, expertise, success, and challenges into 4-5 sentences, what advice would you offer up to our listeners (ERP and organizational change practitioners, PE professionals, and ERP and organizational change researchers)?
Episode 41: Taking Smart Risks: How Sharp Leaders Win When Stakes Are High, Mr. Doug Sundheim, https://nestellassociates.com/podcast/episode-41-taking-smart-risks-how-sharp-leaders-win-when-stakes-are-high/
Episode 36: Effective and Efficient Organizational Development, Mr. Carlos Gregory, https://nestellassociates.com/podcast/episode-36-effective-and-efficient-organizational-development/
Episode 29: Iterative Management, Mr. Ed Muzio, https://nestellassociates.com/podcast/episode-29-iterative-management/
Episode 23: Organizational Transformation: Keys to Success, Mr. Joe Choorapuzha, https://nestellassociates.com/podcast/episode-23-organizational-transformation-keys-to-success/
Episode 15: Effective Organizational Change, Dr. Eric Canny, https://nestellassociates.com/podcast/episode-15-effective-organizational-change/
An ERP Organizational Change Evidence-Based Truth
ERP Organizational Change Communication Optimization
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